
Questions
What to expect when you gift with us.
Luxury Gift Wrapping FAQ
Sourcing, wrapping, and delivery.
Can I provide my own gift, or do you source everything?
Both. You can bring your own items for us to wrap, or we can source the entire gift for you. Many clients provide their own items for a more personal touch, while others prefer the full-service experience of having us curate, source, wrap, and deliver.
How does gift sourcing work?
We begin with a brief conversation about the recipient, the occasion, your budget, and your brand. From there, we curate a selection of thoughtful items, present options for your approval, and handle sourcing, wrapping, and delivery. You stay involved as much or as little as you prefer.
What kinds of items can you wrap?
Nearly anything. We regularly wrap bottles, books, textiles, ceramics, jewelry, electronics, and custom items. If you have something unusual or oversized, just let us know and we'll design a presentation that suits it.
Do you offer pickup, delivery, or shipping?
Yes. All three. Local clients can drop off items for wrapping or schedule a pickup. We also offer hand delivery within our local area and direct shipping to recipients anywhere in the United States.
How far in advance should I plan a custom gift?
For sourcing projects, two to four weeks is ideal. For bring-your-own wrapping, one to two weeks is usually sufficient. During the holiday season, we recommend reaching out as early as possible. Capacity is limited and waitlist members receive priority.
How long does shipping take?
Wrapped gifts ship via standard ground service unless you request expedited. Local hand delivery is typically scheduled within a few days of completion. We'll confirm delivery timing before anything ships.
How is pricing determined?
Pricing reflects the scope of your project. Whether we're sourcing, wrapping, or managing the full experience from start to finish. Every project is quoted individually based on the number of gifts, materials chosen, complexity of wrapping, and delivery method. There are no hidden fees; you'll receive a clear proposal before we begin.
Can you handle large corporate or holiday orders?
Absolutely. We work with businesses to design seasonal gifting programs, client appreciation campaigns, and event gifts. Volume orders require advance planning and are quoted individually to ensure consistent quality and presentation.
Can I include a personalized handwritten note?
Yes. Every gift can include a handwritten card in your preferred tone, whether that's warm and personal, professional and refined, or quietly understated.
Where are you located?
ROVEN Reserve is based in Newport Beach, California. All work is done by appointment. We work with clients locally and nationwide.